Instructions for sending your FABARM firearm in for service
- Package your entire gun carefully (be sure to include all barrels and fore-ends associated with your receiver)
- Insure it for its full value
- Please ship your firearm from a Federal Firearms Licensed location (if repair work is determined to be covered under warranty, only return shipping is at no charge). UPS & FedEx will only accept firearm shipments from an authorized Federal Firearm License holder with a signed agreement on file for shipping firearms. For further details you can view their policies here: UPS & FedEx.
- Ship it to:
700 Lake Street
Cambridge, MD 21613
- Please print and complete this Custom Shop Service Form making sure to complete the following information:
- Your contact information including your Email Address for your UPS tracking number to be sent to.
- Your Credit Card Number and Expiration Date. We accept Visa, MasterCard and Discover. We will contact you to confirm any charges before using your credit card.
- Your Firearm information including Serial Number and Rounds Fired.
- A Detailed Description of Services you would like to have performed including additions, customizations or issues you are experiencing.
Note: There will be a minimum charge of $185 to perform an inspection & diagnosis on all guns that are no longer covered under warranty. Parts & Shipping not included.
- Our standard turn-around time for service is approximately 20 days, depending on services requested.
Special notice regarding Heckler & Koch (HK) customers: We value you as a customer and want to make sure that your firearm is operating safely and properly. If you are sending in your shotgun for repair and it is a Heckler & Koch (also known as HK) imported FABARM shotgun; models known as Red Lion, Gold Lion, Camo Lion, Lion SC, Competition Lion, Rex Lion, FP6, SAT 8, SDASS, Classis, etc. there will be charges for the labor, parts and shipping as Heckler and Koch is no longer providing lifetime warranty service. We do warranty any parts and labor on the repairs that we provide on those shotguns.
All FABARM USA imported shotguns have a 5 year warranty from date of purchase by original owner.
If you should have any questions please email us at email@example.com or contact our office at 410-901-1260